We at VIP strive to provide the best shopping experience for our customers. Therefore, we offer you the possibility of exchanging or returning products within 14 days from the date of purchase, provided that the products are:
- Unused and unworn.
- The price tag (store ticket) is still attached to the item.
- There are no traces of perfumes or other materials on the product.
If these conditions are met, you can request a refund or exchange the product for another. Please keep the purchase invoice to facilitate the process.
